Patient Information | Patient Forms | FAQs
For your convenience, we offer a finance company which offers no fees to apply and no prepayment penalties. You can get pre-approved immediately on line at www.carecredit.com.
Cosmetic/elective surgery patients are required to be paid in full 14 days prior to your scheduled surgery date.
Ask about our 12-18 month interest free financing!
At the time of your initial visit your treatment plan will be established and we will file your insurance paperwork to help receive all entitled reimbursements. Please bring your insurance card at the time of service.
Our insurance coordinators deal with many insurance companies. Many companies frequently change policies and is sometimes difficult to accurately estimate our patients' insurance out of pocket expenses . Many insurance companies will not give out fees until after the treatment is completed. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all of your insurance information is up to date.
As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any remaining balance due will be billed to you. We require all outstanding balances to be paid within 30 days of your statement. All unpaid balances are subject to a $25.00 financing fee per month. We accept Visa, MasterCard, American Express, and Discover. If you are unable to pay your balance in full within 30 days, arrangements must be made with our billing office. If you have deposited an excessive co-payment, it will be refunded to you.
Co-Payment: All co-payments will be collected at check in at the front desk.
HMO Patients: If a patient comes to us with a problem that they expect to be covered by medical insurance, (biopsies, tumors, infections, deformities) they must have a referral from their primary care physician. Obtaining a medical referral is the patient's responsibility. We cannot obtain the referral for you, and the referral cannot be obtained retroactively. If you do not have a referral, we will be happy to see you as a self-pay patient, but your medical insurance company will not pay for your treatment.
Medicare Patients: Medicare pays us directly for your care if it is predetermined that it is medically necessary. You are responsible for any deductible and co-insurance. If Medicare denies your procedure, you are responsible for the charges.
Please call our office if you have any problems or questions related to billing.