Patient Information | Patient Forms | FAQs
For your convenience, we offer a finance company which offers no fees to apply and no prepayment penalties. You can get pre-approved immediately on line at www.carecredit.com.
Cosmetic/elective surgery patients are required to be paid in full 14 days prior to your scheduled surgery date.
At the time of your initial visit, your treatment plan will be established along with an estimate of fees. We will file your insurance paperwork to help receive all entitled reimbursements. Please bring your insurance card at the time of service.
Our insurance coordinators deal with many insurance companies. Some companies offer up to six medical plans. Because many companies frequently change policies, it is sometimes difficult to accurately estimate our patient's insurance co-payment. Many insurance companies will not give out fees until after the treatment is completed. As a courtesy, we ask that you keep us informed of any change to your insurance. It is important that all information about you is current.
As a courtesy, we will file your insurance claims for you. Upon receipt of an insurance payment, any balance due will be billed to you. We require all outstanding balances to be paid within 30 days of your statement. All unpaid balances are subject to a $25.00 financing fee per month. We do accept Visa, MasterCard and American Express. If you are unable to pay your balance in full within 30 days, arrangements must be made with our billing office. If you have deposited an excessive co-payment, it will be refunded to you.
Co-Payment: All co-payments are payable when you check in at the front desk.
HMO Patients: If a patient comes to us with a problem that they expect to be covered by medical insurance, (biopsies, tumors, infections, deformities) they must have a referral from their primary care physician. A referral from a dentist is not adequate for medical insurance coverage. Obtaining a medical referral is the patient's responsibility. We cannot obtain the referral for you, and the referral cannot be obtained retroactively. If you do not have a referral, we will be happy to see you on a cash basis, but your medical insurance company will not pay for your treatment.
Medicare Patients: Medicare pays us directly for your care if it is predetermined that it is medically necessary. You are responsible for any deductible and co-insurance. If Medicare denies your procedure, you are responsible for the charges.
If you have any problems or questions, please ask our staff. They are well informed and up-to-date. Please call if you have any questions or concerns regarding your initial visit.